Limogett – Privacy Policy

Introduction

At Limogett, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services. By using our website, you agree to the terms outlined here.

Key Terms

Cookie: A small data file stored on your device to help us improve your experience on our website. Cookies may be used to store preferences, login sessions, or track user behavior.I

P Address: An Internet Protocol address is a unique identifier assigned to each device connected to the internet, used for communication between your device and websites.

Personal Information (PII): This refers to data that can be used to identify an individual, such as your name, email address, phone number, or payment information.

Secure Socket Layer (SSL): A security technology that ensures data transmitted between your web browser and our servers is encrypted and secure.

Google Maps API: Our website uses Google Maps services. By using the website, you agree to the terms of Google’s Privacy Policy.

Information We Collect and Why

We collect information to provide personalized services and ensure a smooth experience when using Limogett. The types of information we may collect include:

Personal Information: Such as your name, contact details, and payment information when you create an account, book a ride, or contact us for inquiries.

Device Information: Including your IP address, browser type, and device type to help us understand how you interact with our website.

Cookies: To remember your preferences and improve your experience. You can manage or block cookies through your browser settings.

We collect this information to:

  • Provide and fulfill transportation services.
  • Personalize your experience based on your preferences and past interactions.
  • Improve our website’s functionality and user experience.
  • Process payments and handle customer support requests.
  • Comply with legal obligations, prevent fraud, and enforce our Terms of Service.

How Your Information is Used

Your information may be used for the following purposes:

  • Providing the services and products you request, including ride confirmations, receipts, and updates.
  • Managing your account, processing payments, and handling billing.
  • Communicating with you about your ride bookings, offers, or promotional content (with your consent).
  • Customizing your online experience based on your preferences.
  • Sending you important updates regarding your account or services.
  • Conducting surveys to improve our services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we securely delete or anonymize it.

Sharing of Information

We do not sell or share your personal information with third-party companies for marketing or promotional purposes. However, we may share information with trusted third parties to fulfill essential business operations, such as:

  • Payment processors (to handle payments securely).
  • Cloud storage providers (to store data).
  • Service providers (for analytics or customer service).

These third parties are bound by strict confidentiality agreements and only use your information to provide services to Limogett.

Protection of Your Information

We take extensive security measures to safeguard your personal data:

  • Encryption: All data transmitted between your browser and our servers is encrypted using SSL.
  • Secure Storage: Information is stored on secure servers with industry-standard security protocols.
  • Access Control: Access to personal information is restricted to authorized employees and contractors who need the information to perform their duties.
  • Data Minimization: We limit the amount of personal data collected and ensure that it’s used only for its intended purpose.
  • Incident Response: In the event of a data breach, we have procedures in place to notify affected users and authorities in accordance with applicable laws.

While we strive to use the best security practices, please note that no online service is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights (GDPR and CCPA Compliance)

If you are located in the EU or California, you have additional rights concerning your personal information:

  • Right to Access: You can request to see the personal information we hold about you.
  • Right to Correct: You can request corrections to any inaccurate or incomplete information.
  • Right to Delete: You can ask us to delete your personal information in certain circumstances.
  • Right to Restrict Processing: You can request that we limit how we use your information.
  • Right to Object: You can object to the processing of your data, especially for marketing purposes.
  • Right to Data Portability: You can request to receive your personal data in a machine-readable format.
  • Right to Opt-Out of Sale (CCPA): While we do not sell personal data, California residents have the right to opt out of any future sales.

To exercise any of these rights, please contact us at [email protected].

Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us recognize returning visitors and understand how you use our website, allowing us to improve your user experience. You can manage your cookie preferences through your browser settings or opt out entirely.

Third-Party Services

Our website may use third-party services like Google Maps and payment gateways, which have their own privacy policies. By using our services, you agree to the terms of those third-party providers. For more details, refer to Google’s Privacy Policy.

Policy Changes and Updates

We may update this Privacy Policy periodically to reflect changes in our services, technologies, or legal requirements. We reserve the right to change the policy at any time without prior notice. Please check this page regularly to stay informed about any updates.

Your continued use of our website or services after the posting of an updated policy signifies your acceptance of the changes. We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy, wish to access or update your personal information, or need assistance with your privacy rights, please contact us at:

Email: [email protected]

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